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Refund Policy

Returns and Exchanges

We're confident that you'll be delighted with your Little Secrets purchase. We are dedicated to bringing you the highest quality product. Every product purchased from our website is backed by our Satisfaction Guarantee.

If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price if you notify us within 30 days of purchase. It's that simple.

How to Return an Item

Please return items within 30 days of purchase. Items must be returned in original condition.

Please include the original packing slip that came with your order inside your return package. If you do not have your packing slip, please include your name, e-mail address, and phone number inside the package.

Please write RETURN and your ORDER NUMBER legibly on the outside of the package.

Send the package to the return address below:

Little Secrets Returns
112B 2nd Ave
Niwot, CO 80544

For your protection, please use UPS, FedEx or Insured Parcel Post for shipment.

Once the package has been received at our warehouse, a credit for the price of the item and applicable taxes will be applied to your original method of payment. Shipping and handling charges are not refundable unless a result of an error by Little Secrets.

Exchanges

Our returns center cannot process exchanges. If you have found another item on our site that you would prefer over the one originally ordered, please return the original item and place a separate order for the new item. We will notify you via e-mail when the return has been processed.

Questions

If you have questions about your return, please contact us. Be sure to include the information in your packing slip in your correspondence.

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